BSNL failed to restore landline; consumer commission orders Rs 15,000 compensation

A consumer’s fight against BSNL has been vindicated by the Madhya Pradesh State Consumer Disputes Redressal Commission. The commission upheld an order for BSNL to restore a landline connection and pay Rs 15,000 in compensation. BSNL failed to provide evidence for its claims of cable damage and inability to repair, leading the commission to dismiss their appeal as baseless.