Free hotel stays promised, Delhi couple signs Rs 65k membership; court orders relief

A couple in Delhi alleged unfair practices by Royalty Holidays International after purchasing a holiday membership. They were misled about benefits and terms during a promotional event, leading to a complaint. The consumer commission found the company guilty of unfair trade practices and deficient service. They mandated Royalty Holidays to refund the couple’s payment, along with additional compensation for their distress.