Categories: Top Stories

Amazon to refund $3m to Prime users over six-step cancellation process

Amazon has agreed to pay $3 million to eligible Arizona Prime customers who allegedly faced difficulties cancelling their $139 annual memberships. The settlement with Arizona Attorney General Kris Mayes also requires the retail giant to contribute $1.5 million towards consumer protection efforts, pay $1.5 million in legal fees and donate another $1 million to food charities. The company has denied violating any state laws.

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