Lovish Chadha, a frustrated customer, ordered a graphics card from Amazon but was shocked to find only an empty box upon delivery. After receiving no help from customer service, he escalated the issue by filing a complaint with the consumer commission. The commission ruled that both the seller and Amazon were accountable, ordering a full refund plus compensation for the distress and legal fees incurred, with a 45-day compliance timeframe.
In a significant move, the Supreme Court intervened to address remarks made by the Rajasthan…
Post Content