McDonald’s AI drive-thru hits 90% accuracy; CFO says it won’t lead to staff cuts

McDonald’s is launching an AI-enabled drive-thru system named Archy that improves order accuracy significantly. The company plans to invest $8.5 billion in modernizing its global restaurant operations over the next decade. Alongside advancements in technology, McDonald’s will focus on improving customer service and employee training. There’s an emphasis on providing value amid rising cost-of-living pressures for consumers.