Zuckerberg’s Meta will soon use AI to do what thousands of human moderators do

Meta is reportedly replacing thousands of human content moderators with advanced AI, aiming to cut costs and improve accuracy. The tech giant is fast-tracking the deployment of large language models to review posts on Facebook and Instagram, potentially saving billions. While Meta claims AI outperforms humans, some employees express concerns about its struggle with nuance and potential for errors like mistaken deletions and ‘shadow-banning’.