How one network change disrupted Microsoft Outlook, Teams & AI tools that rely on them

Microsoft experienced a significant outage affecting Outlook, Teams, and other services for more than 24 hours. The incident, traced back to a network change, caused disruptions in email communication across various sectors. Companies around the world resorted to using faxes and phone calls as a temporary measure during the outage. Microsoft has confirmed that the issue was not a cyberattack or caused by AI.