Prime Video added ads to paid plan, demanded Rs 699 extra; court orders payout

In a landmark decision, the Telangana consumer commission has mandated that Amazon refund Rs 1,499 for incorporating advertisements into its Prime Video service. The commission determined that this change breached the initial agreement of ad-free viewing for annual members. Responding to the consumer’s complaint, the commission ordered Amazon to compensate for both the inconvenience and legal expenses, totaling Rs 9,499.