The consumer commission in Punjab has ruled in favor of Niti Bansal, instructing Club Infication to refund her Rs 1.2 lakh. Bansal, who purchased a luxury hotel membership meant for five years of five-star accommodations, encountered issues when she couldn’t secure a reservation at Radisson. The commission identified serious service deficiencies and mandated the company to issue the refund and additional compensation within 60 days.
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