XUV700 booked in 2022, never delivered: Mahindra ordered to refund and pay Rs 62k

A consumer in Haryana sought redress after Mahindra & Mahindra failed to deliver a booked SUV. The booking was made in February 2022, but the vehicle was never delivered to the customer. The manufacturer and dealer provided contradictory claims regarding the situation surrounding the delayed delivery. Consequently, the consumer commission found both parties guilty of unfair trade practices and ordered compensation.